Wednesday, December 2, 2009

Hey, so you can sell booze now? Grrrrrrrrrrrrrate

Yes, we can.

Thanks to a recent law change where I live (thanks to a very ambitious petition and publicity campaign led by the company I work for, no shit) we can now sell alcohol in the supermarket and not just the Wine and Spirits shop next door.

And it came with loads of new CRAP to deal with, like:

Fear training - we have to card everyone or we could be:

Fined
Fired
Arrested


And customers who DON'T want to comply

And customers who DON'T understand the rules.

erm...yay?

At least we get to call the manager if anyone gives us trouble about 100% proofing, Carding everyone no matter what, except we call it 'proofing' cuz we're a classy store, well, as I suspected most of our customers are, er, less then such and have been all:

"I dunno what that even means, I mean, the sign says 100% proofing, but it doesn't say what it means?"

Oh boy x_x

So right after training I get the 'Nightmare Customer'

Me: "Hello, how are you today?" *begins ringing up order, noting wine bottles at the end*
Nightmare Customer: "Oh I'm good, you"
Me: "Fine thanks" *reaches end of order, scans wine* "May I please see your drivers license in order for you to be able to purchase the wine?"
NC: "WHAT?!?! Why ?!?!?!?!?"
Me: "In order to comply with state law, our store needs to follow a 100% proofing policy. We need to card everyone"
NC: "WELL, if that's not the most rediculious, stupid thing, here." *Flashes me her license*
Me: *Begins to enter date of birth into the computer*
NC: "WAIT, what are you DOING?"
Me: "I'm entering your birthdate"
NC: "WHAT!?!?! You don't need to do that, you can see I'm above the legal limit, I DON'T WANT MY NUMBERS IN THERE!"
Me: "Ok, hold on and let me get someone to help" *Calls manager over, and before they can even ask...*
NC: *To Manager* "I DON'T want my NUMBERS in there, COLLECTED in some DATABASE!"
Manager: "I'm sorry, but... (manager proceeds to rattle off the same speech I did)"
NC: "I DON'T care! I DON'T want my BIRTH DATE COLLECTED in some DATABASE! Get me YOUR manager!"
Manager: "Ok" *gives me the 'we got a crazy one' look and called over THEIR manager...*
Department Manager: "Hello, how can I help you today?"
NC: "THEY can SEE I'm OLD enought to purchase this wine. I DON'T want my BIRTH DATE in the COMPUTER, in some DATABASE! I DON'T want to be getting a BIRTHDAY card from wegmans saying 'come shopping' or some other BULL SHIT!"
DM: "I assure you we are not putting your date of birth in a database, we are just complying with state law."
NC: "SO what YOU'RE saying is you DON'T want me to buy this here ANYMORE!"
DM: "Mam, it is your choice where you shop."
NC: *finished purchasing groceries and leaves without wine*

Ta Da!

Fun times, Fun times.

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