So I work for a supermarket, been there for almost five years now.
Stayed there because they work around my school schedule and that means I can go to school full time and still make some money to pay for school in full and
YAY NO STUDENT LOANS!
I work as both a cashier and also as a baby sitter in the little room we have where parents can drop off their kids to be watched by employees while they shop, very cool I think, plus I get to watch tv and color with crayons and get PAID for it sweet, basically like babysitting, like I said.
So I lets start this with my most recent incident, the one where I almost got in the middle of a fist fight…yea…
I was on register 26, its on the end near the door, and is usually express (7 Items or Fewer, yea, yea, I know, wow, its grammatically correct, more about how anal my store is later) and another employee, Ben was on the register 25 to my right, also express.
Now, technically register 26 is also handicapped accessible, and I’m a pretty fast worker so I have no problem taking a handicapped individual, or anyone else for that matter with 20-25 items, it really goes fast. I find that most of the time what makes a transaction take longer is how long it takes customers to read the FUCKING Key Pad God Damnit! And count out change, write checks etc.
So, a woman and her son go to get in my lane, they have maybe 20 items or so, no big deal, when an older gentleman in a baseball cap gets behind them, mutters something and goes to lane 25 instead. I didn’t hear what was said at this point, but I figure he cursed them out or something because the lady tells him that they “would have let him go first“, and that he was “being very rude”, and that “yes, she was indeed handicapped” and had a right to use the lane. I agreed completely, I’ve seen her and her son before, he always helps her shop because she has a heart condition.
The older man tells my customer that “she’s crazy, has issues, etc etc” and towards the end of the transaction begins cursing her and her son out, threatens to hit him, and even threatens to be waiting for them in the parking lot. By this time I had called a manager over, the woman had asked me to, but I was already in the motion of doing so because I didn’t want to have to stand between them and get hit L. Mike comes over, by then the rude man (possibly also drunk?) had left, but both I and the customer were worried he would make good his threat to be waiting outside the store so Mike walked out with them. They didn’t want to file a complaint they just wanted to go, but later I found out they had called the cops. I also found out that once outside, Mike had to tell the grumpy old man to leave the premises because …
HE WAS WAITING OUTSIDE!!! WTF?!?!
So after all of this I wrote down a statement for security as best I could remember what had happened, was told I handled it well, did right by remaining calm and calling management, yay, well…duh !
She came in the next day to make and official complaint anyway too, but I can understand just wanting to leave and go home and be safe.
Ahhh work,
such a safe and happy environment. x_x
Stayed there because they work around my school schedule and that means I can go to school full time and still make some money to pay for school in full and
YAY NO STUDENT LOANS!
I work as both a cashier and also as a baby sitter in the little room we have where parents can drop off their kids to be watched by employees while they shop, very cool I think, plus I get to watch tv and color with crayons and get PAID for it sweet, basically like babysitting, like I said.
So I lets start this with my most recent incident, the one where I almost got in the middle of a fist fight…yea…
I was on register 26, its on the end near the door, and is usually express (7 Items or Fewer, yea, yea, I know, wow, its grammatically correct, more about how anal my store is later) and another employee, Ben was on the register 25 to my right, also express.
Now, technically register 26 is also handicapped accessible, and I’m a pretty fast worker so I have no problem taking a handicapped individual, or anyone else for that matter with 20-25 items, it really goes fast. I find that most of the time what makes a transaction take longer is how long it takes customers to read the FUCKING Key Pad God Damnit! And count out change, write checks etc.
So, a woman and her son go to get in my lane, they have maybe 20 items or so, no big deal, when an older gentleman in a baseball cap gets behind them, mutters something and goes to lane 25 instead. I didn’t hear what was said at this point, but I figure he cursed them out or something because the lady tells him that they “would have let him go first“, and that he was “being very rude”, and that “yes, she was indeed handicapped” and had a right to use the lane. I agreed completely, I’ve seen her and her son before, he always helps her shop because she has a heart condition.
The older man tells my customer that “she’s crazy, has issues, etc etc” and towards the end of the transaction begins cursing her and her son out, threatens to hit him, and even threatens to be waiting for them in the parking lot. By this time I had called a manager over, the woman had asked me to, but I was already in the motion of doing so because I didn’t want to have to stand between them and get hit L. Mike comes over, by then the rude man (possibly also drunk?) had left, but both I and the customer were worried he would make good his threat to be waiting outside the store so Mike walked out with them. They didn’t want to file a complaint they just wanted to go, but later I found out they had called the cops. I also found out that once outside, Mike had to tell the grumpy old man to leave the premises because …
HE WAS WAITING OUTSIDE!!! WTF?!?!
So after all of this I wrote down a statement for security as best I could remember what had happened, was told I handled it well, did right by remaining calm and calling management, yay, well…duh !
She came in the next day to make and official complaint anyway too, but I can understand just wanting to leave and go home and be safe.
Ahhh work,
such a safe and happy environment. x_x
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